 "One-of-a-kind Gifts & Distinctive Decorative Accessories" |
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Return Policy
Need to return a gift? No problem. As long as the gift is unused, we'll exchange it or
refund your money. Just replace the gift in its original packaging, including any
paperwork and follow these simple steps.
- Contact our customer care specialists at
1-888-879-8886- Mon.-Sat, 10-5 EST
- We'll give you a Gift Return Number (GR#)
- Write the number along with the following address
Legacies (GR#) 2 Boston Way Asheville, NC 28803
- Please send package via UPS or Insured Parcel
Post. This protects you in case the gift is damaged or lost in transit. If you are
returning a gift because it arrived damaged, Legacies will refund your shipping cost.
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Contacting Us
If you have any question about our policies, the practices of our site, or your dealing
with the web site, please contact-
Customer Care
Legacies
2 Boston Way
Asheville, NC 28803
1-888-879-8886 toll free or (828) 274-8212
fax- 1-828) 274-8287
legaciesgiftshop.com
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Shipping
We offer five shipping options for delivery within the USA. - Ground, 3-day, 2-Day,
Overnight, and Saturday Delivery. We use UPS for domestic shipping. International
shipments are shipped by DHL and are subject to duty, regulations, and rates based on
country destination.
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Payment Methods
Legacies accepts VISA, MasterCard, American Express and Discover. We also accept ATM cards
with a VISA or MasterCard logo. We do not accept cash or checks, except through store
location and phone call orders, where we receive payment prior to shipment.
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Sales Tax
A sales tax of 6% is added to all orders shipped to North Carolina addresses. Sales tax
will not be charged on shipments to gift recipients outside of North Carolina.
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Telephone Orders
In order to provide you with the fastest possible service, we encourage you to
order online. But, feel free to call us your order - toll free at 1-888-879-8886,
Monday-Saturday, 10-5 EST.
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Safe Shopping-Credit Card Safety
Your privacy is completely safe when you shop online with Legacies. We have made security
and privacy a priority for our customers. During checkout, our secure server will encrypt
and protect your information safely behind a firewall, making it inaccessible to others.
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Privacy
Legacies is committed to protecting the privacy of our customers. Information we collect
is used solely to process orders and enhance customer care. We do not rent, trade or sell
your personal information to any third party. Our site uses an order form so that you can
request information, products and services. Contact information from the order form is
used to send your orders and contact you should there be a question. Contact information
for gift recipients is collected to insure correct gift delivery. Financial information
(credit card information) that is collected is used to bill you for products and services.
Financial information is not used for any other purpose than billing.
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Satisfaction
We believe in our service, our quality products, and our customers. That is why we have a
100% satisfaction guarantee behind every purchase. We want you, our customer, to feel
secure and believe in our service as much as we do. We can be reached toll free at
1-888-879-8886, Monday-Saturday, 10-5 EST.
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